Privacy Policy
Last updated: 21 March 2026
1. Information we collect
When you create an OpenTrails account we collect your name, email address, and any profile information you choose to provide. We also collect trail reports, favourites, and other content you submit through the service.
2. How we use your information
We use the information we collect to operate and improve OpenTrails, personalise your experience, send service-related communications, and display community-contributed trail reports. We do not sell your personal information to third parties.
3. Cookies and analytics
OpenTrails uses essential cookies to keep you signed in and analytics tools to understand how the site is used. Analytics data is aggregated and does not personally identify you.
4. Data storage and security
Your data is stored securely using industry-standard encryption. We use HTTPS for all connections and take reasonable measures to protect your information from unauthorised access, alteration, or destruction.
5. Third-party services
We use third-party services including Cloudflare (hosting), PostHog (analytics), and social login providers (Apple, Google). These services have their own privacy policies which govern their use of your data.
6. Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You can also delete your account through the app settings.
7. Changes to this policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "last updated" date.
8. Contact
If you have questions about this privacy policy, please contact us at hello@opentrails.co.nz.